If you have any questions on alternative articles, either reach out to your sales team or contact. Go to TechDirect to generate a technical support request online.įor additional insights and resources, join the Dell Security Community Forum. For up-to-date information about support for a product, reference Product Life Cycle (End of Support / End of Life) Policy for Dell Data Security. Hardware maintenance offers product updates, extended tech support and expedited. Secureworks Red Cloak Threat Defense & Responseĭell Data Protection | Enterprise Editionĭell Data Protection | Endpoint Security Suite Proĭell Data Protection | External Media Edition If you have any questions on alternative articles, either reach out to your sales team or contact Reference Endpoint Security for additional information about current products.ĭell Data Security phone support is available 24 hours a day.Īffected Products: Dell Encryption Enterpriseĭell Encryption Enterprise Self-Encrypting Drive Manager For up-to-date information about support for a product, reference Product Life Cycle (End of Support / End of Life) Policy for Dell Data Security. Products that are listed in the Affected Products may not be in an Active state.Dell’s terms and conditions of sale include arbitration, forum selection and damage limitation provisions. Limitations apply to warranties offered by Dell. No service and/or warranty will be extended solely because of this transfer.ĭell cannot guarantee the authenticity of the products, limited warranties, service, or technical support or the accuracy of the listings of products you purchase from a party other than Dell. Reference Endpoint Security for additional information about current products. Service, the limited warranty or Dell support may not be available in your geographic location. For up-to-date information about support for a product, reference Product Life Cycle (End of Support / End of Life) Policy for Dell Data Security. All such transfers will otherwise be subject to the terms and conditions of the original service agreement. If the system is being transferred into a geographic location in which the same service as provided under the subject service contract is not available at the same price as was initially paid for this service contract by the customer, or if the new owner desires a different category of service, then there may be an additional charge for this transfer. This lock can be placed by a Dell EMC Customer Engineer if they plan a later drive addition, or any maintenance activity on the Symmetrix or VMAX storage array. Critical patch updates, security alerts, and tax, legal, and regulatory updates. Access to the major product and technology releases. Located at Any service contract applicable to your system is identified by the Service Tag number and may be transferred only in conjunction with the transfer of the entire system. Lock 248 (or F8 in hex), is one of the unused locks between 243 and 255 (or 00F3 to 00FF in hexadecimal), that is available for Dell EMC use. Access to My Oracle Support including our knowledgebase. If Dell has not received payment for the subject system, even if you have made payment to another party, you may not return any transferred system under the Dell Return Policy.Īll such transfer requests are also subject to Dell’s terms and conditions of sale We want to help you access the information you need, as quickly as possible. Dell reserves the right to refuse to honor any transfer requests and requests for warranty coverage and/or service. FAQs, information and global customer support contacts. All requests to transfer ownership, service, limited warranty* and Dell support are determined in Dell’s sole discretion.
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